Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 508 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
3. 3.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
4. 4.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) signing with your name (d) emojis to a principal
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
7. 7.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a silly email ID (d) a clear subject line
8. 8.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) a polite greeting (d) naming the attachment
9. 9.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
10. 10.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) no subject line
11. 11.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
14. 14.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) a clear subject line (d) ALL CAPITAL LETTERS
15. 15.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) replying within a day
16. 16.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a polite greeting (d) a sensible email ID
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
21. 21.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) no subject line (d) one huge paragraph
22. 22.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) one huge paragraph (d) replying within a day
23. 23.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
24. 24.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
26. 26.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
27. 27.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) no subject line (d) text-message spelling
28. 28.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
31. 31.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
32. 32.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a sensible email ID (d) a clear subject line
34. 34.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) one huge paragraph
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) one huge paragraph (d) a polite greeting
37. 37.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) no name at the end (d) a clear subject line
38. 38.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) one huge paragraph (d) text-message spelling
39. 39.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a clear subject line (d) no subject line
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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