Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 509 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) forgetting the file (d) a silly email ID
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
6. 6.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) a silly email ID
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a sensible email ID (d) naming the attachment
8. 8.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
10. 10.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
11. 11.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
12. 12.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
15. 15.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) naming the attachment
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) short paragraphs (d) a polite greeting
20. 20.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a clear subject line (d) short paragraphs
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) replying within a day
22. 22.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) naming the attachment (d) no name at the end
24. 24.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
25. 25.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
27. 27.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) no name at the end (d) forgetting the file
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no subject line (d) short paragraphs
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a sensible email ID (d) a clear subject line
32. 32.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) forgetting the file (d) text-message spelling
34. 34.Which of these is a poor email habit? (a) replying within a day (b) emojis to a principal (c) checking spelling (d) signing with your name
35. 35.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
38. 38.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) no subject line
40. 40.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend

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