Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 510 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
3. 3.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) short paragraphs (d) no subject line
5. 5.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
7. 7.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
8. 8.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
9. 9.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a silly email ID (d) emojis to a principal
12. 12.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) a sensible email ID (d) a clear subject line
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) text-message spelling (d) ALL CAPITAL LETTERS
14. 14.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) replying within a day (d) forgetting the file
15. 15.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) a clear subject line (d) forgetting the file
17. 17.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
20. 20.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
22. 22.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a silly email ID (d) replying within a day
25. 25.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
26. 26.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) no name at the end (d) checking spelling
27. 27.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) no name at the end
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) no subject line
29. 29.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
30. 30.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
31. 31.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) checking spelling
32. 32.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
35. 35.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) emojis to a principal (d) a polite greeting
37. 37.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
40. 40.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line

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