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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 52 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  3. 3.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) forgetting the file (d) a polite greeting
  4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a sensible email ID (d) short paragraphs
  5. 5.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a clear subject line (d) one huge paragraph
  6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  7. 7.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  8. 8.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) checking spelling (d) a clear subject line
  9. 9.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  10. 10.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a silly email ID
  11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  12. 12.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  13. 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  14. 14.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  17. 17.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) no subject line
  18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) checking spelling (d) a silly email ID
  19. 19.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  20. 20.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  21. 21.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) no subject line (d) forgetting the file
  22. 22.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  23. 23.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  24. 24.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
  25. 25.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  26. 26.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) emojis to a principal
  27. 27.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  28. 28.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) ALL CAPITAL LETTERS (d) emojis to a principal
  29. 29.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) ALL CAPITAL LETTERS (d) no subject line
  30. 30.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  32. 32.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) naming the attachment
  33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  34. 34.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) replying within a day
  36. 36.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a sensible email ID (d) checking spelling
  37. 37.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  38. 38.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  39. 39.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line
  40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

Answer key

  1. the greeting
  2. the main message
  3. forgetting the file
  4. no subject line
  5. one huge paragraph
  6. the sign-off
  7. why you are writing
  8. forgetting the file
  9. the subject line
  10. a clear subject line
  11. the main message
  12. the subject line
  13. a good email habit
  14. a poor email habit
  15. the subject line
  16. the subject line
  17. checking spelling
  18. a silly email ID
  19. a good email habit
  20. the sign-off
  21. signing with your name
  22. a polite thank-you line
  23. formally and briefly
  24. read it once more
  25. the greeting
  26. emojis to a principal
  27. the details
  28. naming the attachment
  29. replying within a day
  30. a poor email habit
  31. the greeting
  32. a silly email ID
  33. a poor email habit
  34. one based on your name
  35. ALL CAPITAL LETTERS
  36. no subject line
  37. a poor email habit
  38. the sign-off
  39. signing with your name
  40. why you are writing

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