Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 3.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) forgetting the file (d) a polite greeting
- 4.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a sensible email ID (d) short paragraphs
- 5.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a clear subject line (d) one huge paragraph
- 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 7.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 8.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) checking spelling (d) a clear subject line
- 9.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 10.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a silly email ID
- 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 12.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 14.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 17.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) no subject line
- 18.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) checking spelling (d) a silly email ID
- 19.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 20.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 21.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) no subject line (d) forgetting the file
- 22.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 23.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
- 24.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
- 25.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 26.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) emojis to a principal
- 27.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 28.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) ALL CAPITAL LETTERS (d) emojis to a principal
- 29.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) ALL CAPITAL LETTERS (d) no subject line
- 30.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 31.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 32.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) naming the attachment
- 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 34.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 35.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) replying within a day
- 36.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a sensible email ID (d) checking spelling
- 37.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 38.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 39.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line
- 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
Answer key
- the greeting
- the main message
- forgetting the file
- no subject line
- one huge paragraph
- the sign-off
- why you are writing
- forgetting the file
- the subject line
- a clear subject line
- the main message
- the subject line
- a good email habit
- a poor email habit
- the subject line
- the subject line
- checking spelling
- a silly email ID
- a good email habit
- the sign-off
- signing with your name
- a polite thank-you line
- formally and briefly
- read it once more
- the greeting
- emojis to a principal
- the details
- naming the attachment
- replying within a day
- a poor email habit
- the greeting
- a silly email ID
- a poor email habit
- one based on your name
- ALL CAPITAL LETTERS
- no subject line
- a poor email habit
- the sign-off
- signing with your name
- why you are writing
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