Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 511 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
4. 4.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
6. 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
7. 7.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
8. 8.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
9. 9.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
10. 10.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
11. 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) no name at the end (d) text-message spelling
13. 13.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) no name at the end (d) a silly email ID
14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) text-message spelling (d) no subject line
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) replying within a day
17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
21. 21.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) naming the attachment (d) checking spelling
23. 23.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
25. 25.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) ALL CAPITAL LETTERS
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) signing with your name (d) forgetting the file
28. 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
29. 29.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) checking spelling (d) short paragraphs
30. 30.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) text-message spelling (d) no subject line
33. 33.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
34. 34.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
35. 35.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) one huge paragraph (d) checking spelling
36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) a clear subject line (d) emojis to a principal
37. 37.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
38. 38.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a silly email ID (d) naming the attachment
39. 39.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a silly email ID (d) a clear subject line
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no subject line (d) checking spelling

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