Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 512 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) one huge paragraph (d) checking spelling
3. 3.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) checking spelling (d) no name at the end
4. 4.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) naming the attachment (d) checking spelling
5. 5.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
9. 9.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
14. 14.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) forgetting the file (d) no subject line
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
16. 16.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) signing with your name (d) naming the attachment
17. 17.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) a clear subject line (d) one huge paragraph
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
24. 24.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) a sensible email ID (d) emojis to a principal
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) text-message spelling (d) replying within a day
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) replying within a day (d) ALL CAPITAL LETTERS
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) naming the attachment (d) text-message spelling
34. 34.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
36. 36.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
37. 37.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) a clear subject line
38. 38.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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