Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 513 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
3. 3.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
4. 4.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
5. 5.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) a silly email ID (d) forgetting the file
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
7. 7.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) checking spelling
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
10. 10.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
12. 12.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) signing with your name (d) text-message spelling
13. 13.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) signing with your name (d) no name at the end
14. 14.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) forgetting the file (d) short paragraphs
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
16. 16.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
17. 17.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
18. 18.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a clear subject line
19. 19.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a polite greeting (d) emojis to a principal
20. 20.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) signing with your name (d) no subject line
21. 21.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) text-message spelling
22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
23. 23.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) naming the attachment (d) forgetting the file
24. 24.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) forgetting the file
25. 25.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) short paragraphs (d) a polite greeting
26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
28. 28.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) replying within a day (d) text-message spelling
29. 29.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
31. 31.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) a polite greeting (d) a clear subject line
35. 35.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
36. 36.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
38. 38.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) text-message spelling (d) a silly email ID
39. 39.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting

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