Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 514 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
4. 4.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
5. 5.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) forgetting the file (d) checking spelling
7. 7.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) checking spelling (d) a polite greeting
8. 8.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
10. 10.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) emojis to a principal (d) a sensible email ID
11. 11.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) signing with your name (d) forgetting the file
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
13. 13.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
14. 14.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
15. 15.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
16. 16.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
17. 17.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
18. 18.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) forgetting the file (d) no name at the end
19. 19.Which of these is a poor email habit? (a) no name at the end (b) checking spelling (c) a polite greeting (d) short paragraphs
20. 20.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) emojis to a principal (d) replying within a day
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
22. 22.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
27. 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) forgetting the file (d) a silly email ID
29. 29.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) short paragraphs (d) one huge paragraph
33. 33.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
34. 34.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) a polite greeting (d) one huge paragraph
35. 35.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) checking spelling (d) forgetting the file
37. 37.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
38. 38.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) text-message spelling (d) emojis to a principal

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