Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 515 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) a polite greeting
2. 2.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) short paragraphs (d) emojis to a principal
3. 3.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) text-message spelling (d) checking spelling
4. 4.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
5. 5.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
6. 6.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) checking spelling
7. 7.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
8. 8.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no name at the end
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) ALL CAPITAL LETTERS
10. 10.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
13. 13.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
15. 15.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) signing with your name (d) one huge paragraph
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
17. 17.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a sensible email ID
18. 18.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
19. 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
21. 21.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) no name at the end (d) a polite greeting
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) forgetting the file (d) signing with your name
24. 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) a clear subject line (d) naming the attachment
26. 26.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
28. 28.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
33. 33.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) forgetting the file (d) a polite greeting
37. 37.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
39. 39.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) forgetting the file (d) naming the attachment

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