Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 516 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) no subject line (d) no name at the end
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) forgetting the file (d) naming the attachment
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
6. 6.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
7. 7.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
9. 9.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
10. 10.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
12. 12.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a sensible email ID (d) no name at the end
14. 14.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) a clear subject line (d) no subject line
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) signing with your name (d) no subject line
17. 17.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
18. 18.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) emojis to a principal (d) one huge paragraph
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) no name at the end
22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) replying within a day (d) a silly email ID
25. 25.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
27. 27.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
28. 28.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) one huge paragraph (d) no subject line
29. 29.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) a clear subject line
30. 30.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) short paragraphs
32. 32.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) emojis to a principal (d) a polite greeting
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
35. 35.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) text-message spelling (d) replying within a day
36. 36.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) one huge paragraph (d) no name at the end
38. 38.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
39. 39.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no subject line (d) text-message spelling
40. 40.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details

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