Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 517 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
2. 2.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
3. 3.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
4. 4.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
5. 5.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
6. 6.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
7. 7.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
8. 8.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) a polite greeting (d) signing with your name
9. 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) a clear subject line
12. 12.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) no subject line (d) short paragraphs
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
16. 16.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
21. 21.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
22. 22.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
26. 26.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a clear subject line
27. 27.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
29. 29.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) signing with your name (d) emojis to a principal
30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
31. 31.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
32. 32.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
34. 34.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
36. 36.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
37. 37.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message

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