Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 53 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) short paragraphs
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) emojis to a principal
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
5. 5.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) no subject line (d) short paragraphs
6. 6.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a clear subject line (d) one huge paragraph
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a silly email ID
9. 9.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
10. 10.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) forgetting the file
11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
13. 13.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
15. 15.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
16. 16.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
17. 17.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) checking spelling (d) text-message spelling
19. 19.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) no name at the end (d) a clear subject line
20. 20.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) a polite greeting (d) checking spelling
21. 21.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
23. 23.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
25. 25.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) ALL CAPITAL LETTERS (d) checking spelling
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
27. 27.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) emojis to a principal (d) no name at the end
28. 28.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a polite greeting (d) checking spelling
35. 35.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
36. 36.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a polite greeting (d) text-message spelling

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