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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 526 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  2. 2.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
  3. 3.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) no name at the end (d) short paragraphs
  4. 4.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  5. 5.Which of these is a poor email habit? (a) text-message spelling (b) checking spelling (c) a polite greeting (d) replying within a day
  6. 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  7. 7.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  9. 9.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  11. 11.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
  12. 12.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  13. 13.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
  14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) one huge paragraph (d) a clear subject line
  15. 15.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  16. 16.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) no name at the end (d) text-message spelling
  17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  18. 18.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  19. 19.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  20. 20.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) text-message spelling (d) forgetting the file
  21. 21.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) one huge paragraph (d) signing with your name
  22. 22.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  23. 23.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
  24. 24.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
  25. 25.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  27. 27.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) a polite greeting (d) checking spelling
  29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  30. 30.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  31. 31.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  32. 32.Which of these is a good email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) text-message spelling (d) no subject line
  33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  34. 34.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a sensible email ID (d) emojis to a principal
  35. 35.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  36. 36.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) one huge paragraph (d) replying within a day
  37. 37.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  38. 38.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  39. 39.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  40. 40.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) a polite greeting (d) naming the attachment

Answer key

  1. the greeting
  2. one based on your name
  3. no name at the end
  4. the subject line
  5. text-message spelling
  6. the greeting
  7. a good email habit
  8. the subject line
  9. the greeting
  10. the main message
  11. after a few working days
  12. formally and briefly
  13. signing with your name
  14. a clear subject line
  15. the subject line
  16. short paragraphs
  17. the sign-off
  18. the sign-off
  19. the details
  20. naming the attachment
  21. one huge paragraph
  22. why you are writing
  23. sum up the email
  24. that a file is attached
  25. the details
  26. the subject line
  27. a poor email habit
  28. text-message spelling
  29. a poor email habit
  30. the greeting
  31. why you are writing
  32. checking spelling
  33. the main message
  34. a sensible email ID
  35. the subject line
  36. replying within a day
  37. the subject line
  38. a good email habit
  39. the greeting
  40. no subject line

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