Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 527 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
3. 3.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
4. 4.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) a polite greeting (d) no name at the end
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name
8. 8.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
9. 9.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a silly email ID (d) a polite greeting
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
11. 11.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
12. 12.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
13. 13.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
14. 14.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
16. 16.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
17. 17.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
18. 18.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) no subject line (d) checking spelling
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
21. 21.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
23. 23.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) no subject line (d) a polite greeting
25. 25.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
28. 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) a polite greeting (d) replying within a day
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) checking spelling (d) a silly email ID
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
33. 33.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
34. 34.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) text-message spelling (d) short paragraphs
36. 36.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) no subject line (d) a silly email ID
38. 38.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
39. 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never

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