Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 528 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
5. 5.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
6. 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) text-message spelling (d) ALL CAPITAL LETTERS
12. 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) a clear subject line (d) forgetting the file
14. 14.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) no name at the end (d) ALL CAPITAL LETTERS
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) one huge paragraph (d) a sensible email ID
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
25. 25.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
26. 26.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
27. 27.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
28. 28.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
33. 33.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) a polite greeting (d) emojis to a principal
35. 35.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) text-message spelling (d) no name at the end
36. 36.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) a sensible email ID (d) text-message spelling
37. 37.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) a silly email ID (d) emojis to a principal
38. 38.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a silly email ID

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