Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 529 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
2. 2.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
4. 4.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) one huge paragraph (d) a sensible email ID
5. 5.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) a clear subject line
8. 8.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a clear subject line (d) no subject line
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
12. 12.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) short paragraphs (d) no subject line
13. 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
14. 14.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
19. 19.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) forgetting the file (d) a silly email ID
20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) replying within a day (d) no subject line
21. 21.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name
25. 25.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
26. 26.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
28. 28.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
30. 30.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
31. 31.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
32. 32.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
34. 34.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) a silly email ID (d) one huge paragraph
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
37. 37.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
38. 38.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) signing with your name (d) naming the attachment

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