Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 530 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a clear subject line (d) text-message spelling
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) text-message spelling (d) no name at the end
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) replying within a day (d) no name at the end
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) emojis to a principal
6. 6.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) no name at the end (d) checking spelling
9. 9.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) checking spelling (d) one huge paragraph
11. 11.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
12. 12.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
13. 13.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) a sensible email ID (d) text-message spelling
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) a silly email ID (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
18. 18.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
22. 22.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
28. 28.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
29. 29.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
30. 30.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
34. 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
35. 35.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) signing with your name
36. 36.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
38. 38.Which of these is a poor email habit? (a) forgetting the file (b) a clear subject line (c) signing with your name (d) checking spelling
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend

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