Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 54 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) one huge paragraph
5. 5.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
6. 6.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
7. 7.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
8. 8.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) no name at the end (d) a clear subject line
9. 9.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
10. 10.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a polite greeting (d) ALL CAPITAL LETTERS
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
12. 12.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
13. 13.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
14. 14.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) no name at the end
15. 15.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
16. 16.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
17. 17.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) emojis to a principal (d) text-message spelling
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
19. 19.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) a clear subject line (d) signing with your name
22. 22.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
23. 23.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) forgetting the file (d) signing with your name
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
27. 27.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
28. 28.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) one huge paragraph
30. 30.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
31. 31.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
36. 36.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
37. 37.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) naming the attachment (d) signing with your name
40. 40.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) text-message spelling (d) no subject line

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