Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 531 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
2. 2.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
3. 3.Which of these is a good email habit? (a) a sensible email ID (b) emojis to a principal (c) one huge paragraph (d) no subject line
4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) one huge paragraph (d) a polite greeting
5. 5.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) no subject line (d) signing with your name
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
8. 8.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
10. 10.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) no subject line
11. 11.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) short paragraphs (d) emojis to a principal
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no name at the end (d) text-message spelling
15. 15.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
16. 16.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) checking spelling (d) emojis to a principal
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
18. 18.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) a sensible email ID (d) checking spelling
22. 22.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) emojis to a principal (d) ALL CAPITAL LETTERS
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
27. 27.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) a silly email ID (d) ALL CAPITAL LETTERS
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a polite greeting (d) emojis to a principal
29. 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) signing with your name
30. 30.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) replying within a day
31. 31.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a sensible email ID
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a sensible email ID (d) a polite greeting
35. 35.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
36. 36.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
37. 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
38. 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
40. 40.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting

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