Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 532 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
2. 2.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
3. 3.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
5. 5.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) a sensible email ID (d) forgetting the file
6. 6.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no subject line (d) naming the attachment
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
10. 10.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) no subject line (d) forgetting the file
12. 12.Which of these is a poor email habit? (a) checking spelling (b) emojis to a principal (c) a polite greeting (d) a sensible email ID
13. 13.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) a clear subject line (d) forgetting the file
14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
17. 17.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) no name at the end (d) a polite greeting
18. 18.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
20. 20.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) a sensible email ID
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a clear subject line (d) emojis to a principal
22. 22.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) one huge paragraph
24. 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) short paragraphs (d) replying within a day
27. 27.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
29. 29.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) no subject line (d) naming the attachment
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
32. 32.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
34. 34.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) ALL CAPITAL LETTERS (d) replying within a day
35. 35.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a silly email ID (d) short paragraphs
36. 36.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
37. 37.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) no name at the end
38. 38.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
39. 39.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line

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