Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 2.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a silly email ID (d) a clear subject line
- 3.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) ALL CAPITAL LETTERS (d) text-message spelling
- 4.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
- 5.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 7.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) signing with your name (d) no name at the end
- 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 12.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 13.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) emojis to a principal (d) a silly email ID
- 14.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 15.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
- 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 17.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
- 18.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) signing with your name (d) text-message spelling
- 19.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) no name at the end (d) one huge paragraph
- 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 23.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) text-message spelling (d) short paragraphs
- 25.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) naming the attachment (d) a sensible email ID
- 26.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) no name at the end (d) naming the attachment
- 27.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 28.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 29.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
- 30.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 31.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) replying within a day (d) a polite greeting
- 32.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a sensible email ID (d) no subject line
- 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 34.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) no subject line (d) short paragraphs
- 35.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 36.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) replying within a day
- 37.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) short paragraphs (d) naming the attachment
- 38.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) no subject line (d) ALL CAPITAL LETTERS
- 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 40.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
Answer key
- the greeting
- a silly email ID
- short paragraphs
- sum up the email
- why you are writing
- the subject line
- signing with your name
- the subject line
- the main message
- the sign-off
- the subject line
- the sign-off
- signing with your name
- a good email habit
- one based on your name
- a polite thank-you line
- that a file is attached
- text-message spelling
- checking spelling
- why you are writing
- the subject line
- a poor email habit
- the sign-off
- short paragraphs
- forgetting the file
- no name at the end
- the greeting
- the greeting
- formally and briefly
- the greeting
- no subject line
- a sensible email ID
- the greeting
- no subject line
- the sign-off
- one huge paragraph
- ALL CAPITAL LETTERS
- a sensible email ID
- a polite thank-you line
- after a few working days
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