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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 533 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  2. 2.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a silly email ID (d) a clear subject line
  3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) ALL CAPITAL LETTERS (d) text-message spelling
  4. 4.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
  5. 5.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  7. 7.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) signing with your name (d) no name at the end
  8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  10. 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  12. 12.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  13. 13.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) emojis to a principal (d) a silly email ID
  14. 14.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  15. 15.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
  16. 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  17. 17.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) signing with your name (d) text-message spelling
  19. 19.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) no name at the end (d) one huge paragraph
  20. 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  23. 23.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) text-message spelling (d) short paragraphs
  25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) naming the attachment (d) a sensible email ID
  26. 26.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) no name at the end (d) naming the attachment
  27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  28. 28.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  29. 29.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
  30. 30.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) replying within a day (d) a polite greeting
  32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a sensible email ID (d) no subject line
  33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  34. 34.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) no subject line (d) short paragraphs
  35. 35.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  36. 36.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) replying within a day
  37. 37.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) short paragraphs (d) naming the attachment
  38. 38.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) no subject line (d) ALL CAPITAL LETTERS
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  40. 40.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour

Answer key

  1. the greeting
  2. a silly email ID
  3. short paragraphs
  4. sum up the email
  5. why you are writing
  6. the subject line
  7. signing with your name
  8. the subject line
  9. the main message
  10. the sign-off
  11. the subject line
  12. the sign-off
  13. signing with your name
  14. a good email habit
  15. one based on your name
  16. a polite thank-you line
  17. that a file is attached
  18. text-message spelling
  19. checking spelling
  20. why you are writing
  21. the subject line
  22. a poor email habit
  23. the sign-off
  24. short paragraphs
  25. forgetting the file
  26. no name at the end
  27. the greeting
  28. the greeting
  29. formally and briefly
  30. the greeting
  31. no subject line
  32. a sensible email ID
  33. the greeting
  34. no subject line
  35. the sign-off
  36. one huge paragraph
  37. ALL CAPITAL LETTERS
  38. a sensible email ID
  39. a polite thank-you line
  40. after a few working days

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