Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 534 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
3. 3.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
4. 4.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
5. 5.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
7. 7.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
8. 8.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) a polite greeting (d) short paragraphs
10. 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
11. 11.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no name at the end (d) checking spelling
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) ALL CAPITAL LETTERS (d) forgetting the file
13. 13.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) a clear subject line (d) checking spelling
16. 16.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) replying within a day (d) a polite greeting
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
21. 21.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
23. 23.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
24. 24.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
25. 25.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) emojis to a principal (d) short paragraphs
27. 27.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) short paragraphs (d) signing with your name
29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
30. 30.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
32. 32.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) naming the attachment (d) forgetting the file
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) one huge paragraph (d) replying within a day
36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) a polite greeting (d) text-message spelling
37. 37.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
39. 39.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) no subject line

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