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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 535 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) forgetting the file (d) emojis to a principal
  3. 3.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
  5. 5.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  6. 6.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
  7. 7.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no name at the end
  8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  9. 9.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) replying within a day (d) a clear subject line
  10. 10.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) emojis to a principal (d) no subject line
  11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
  12. 12.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
  13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) naming the attachment (d) a sensible email ID
  14. 14.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  15. 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  16. 16.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) text-message spelling (d) checking spelling
  19. 19.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) one huge paragraph (d) no name at the end
  20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) naming the attachment (d) text-message spelling
  22. 22.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) no name at the end (d) naming the attachment
  23. 23.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
  25. 25.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  26. 26.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no subject line (d) checking spelling
  28. 28.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  29. 29.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  30. 30.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a silly email ID (d) text-message spelling
  33. 33.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) a clear subject line (d) short paragraphs
  34. 34.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  35. 35.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) one huge paragraph
  36. 36.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  38. 38.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  40. 40.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) short paragraphs (d) one huge paragraph

Answer key

  1. a poor email habit
  2. naming the attachment
  3. a poor email habit
  4. one based on your name
  5. a poor email habit
  6. after a few working days
  7. short paragraphs
  8. the sign-off
  9. ALL CAPITAL LETTERS
  10. checking spelling
  11. that a file is attached
  12. formally and briefly
  13. forgetting the file
  14. the greeting
  15. a good email habit
  16. sum up the email
  17. the subject line
  18. checking spelling
  19. replying within a day
  20. the subject line
  21. text-message spelling
  22. no name at the end
  23. a good email habit
  24. read it once more
  25. the sign-off
  26. a polite thank-you line
  27. no subject line
  28. the main message
  29. the subject line
  30. a good email habit
  31. the details
  32. a sensible email ID
  33. emojis to a principal
  34. the greeting
  35. one huge paragraph
  36. the sign-off
  37. the details
  38. the details
  39. the details
  40. one huge paragraph

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