Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 536 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) a polite greeting (d) emojis to a principal
3. 3.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a polite greeting (d) forgetting the file
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) checking spelling (d) emojis to a principal
5. 5.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) a silly email ID (d) ALL CAPITAL LETTERS
6. 6.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
9. 9.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
11. 11.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) signing with your name (d) a polite greeting
13. 13.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
14. 14.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a sensible email ID (d) ALL CAPITAL LETTERS
15. 15.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a sensible email ID
16. 16.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
17. 17.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no subject line (d) signing with your name
18. 18.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) emojis to a principal
21. 21.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) signing with your name (d) naming the attachment
22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) no name at the end
23. 23.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
24. 24.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
25. 25.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) forgetting the file (d) short paragraphs
28. 28.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) no subject line (d) emojis to a principal
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a clear subject line (d) one huge paragraph
32. 32.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
34. 34.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) replying within a day
38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
39. 39.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) checking spelling (d) forgetting the file
40. 40.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) a clear subject line (d) a polite greeting

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