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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 537 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  4. 4.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a polite greeting (d) no name at the end
  5. 5.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  6. 6.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
  7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) text-message spelling (d) checking spelling
  8. 8.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) a polite greeting (d) checking spelling
  9. 9.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) signing with your name (d) naming the attachment
  10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) text-message spelling (d) no subject line
  11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) replying within a day (d) a clear subject line
  12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
  16. 16.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  17. 17.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) naming the attachment
  19. 19.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) checking spelling (d) naming the attachment
  20. 20.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  21. 21.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) no name at the end (d) emojis to a principal
  23. 23.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  24. 24.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a sensible email ID (d) no subject line
  25. 25.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  26. 26.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  27. 27.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
  28. 28.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) signing with your name (d) forgetting the file
  29. 29.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  30. 30.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
  31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  33. 33.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  35. 35.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) replying within a day (d) no subject line
  36. 36.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) naming the attachment (d) a sensible email ID
  37. 37.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  38. 38.Which of these is a good email habit? (a) no subject line (b) checking spelling (c) one huge paragraph (d) a silly email ID
  39. 39.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  40. 40.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) checking spelling (d) replying within a day

Answer key

  1. the subject line
  2. a polite thank-you line
  3. a polite thank-you line
  4. a polite greeting
  5. a good email habit
  6. a clear subject line
  7. checking spelling
  8. no name at the end
  9. a silly email ID
  10. a polite greeting
  11. forgetting the file
  12. the subject line
  13. the subject line
  14. the greeting
  15. formally and briefly
  16. why you are writing
  17. the subject line
  18. naming the attachment
  19. one huge paragraph
  20. the sign-off
  21. the greeting
  22. a sensible email ID
  23. a poor email habit
  24. no subject line
  25. the details
  26. a poor email habit
  27. one based on your name
  28. signing with your name
  29. the subject line
  30. read it once more
  31. the sign-off
  32. the sign-off
  33. a poor email habit
  34. a poor email habit
  35. replying within a day
  36. no name at the end
  37. why you are writing
  38. checking spelling
  39. why you are writing
  40. ALL CAPITAL LETTERS

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