Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 538 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) signing with your name (d) a clear subject line
2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) one huge paragraph (d) text-message spelling
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
5. 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
6. 6.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) one huge paragraph (d) short paragraphs
7. 7.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
8. 8.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) text-message spelling (d) a sensible email ID
9. 9.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) no subject line
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) checking spelling (d) signing with your name
13. 13.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
15. 15.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
17. 17.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) no name at the end (d) naming the attachment
18. 18.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) replying within a day
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
22. 22.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) checking spelling (d) text-message spelling
24. 24.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
25. 25.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
26. 26.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
27. 27.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
28. 28.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
29. 29.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) no subject line (d) replying within a day
30. 30.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
31. 31.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
32. 32.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
33. 33.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a clear subject line (d) forgetting the file
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
35. 35.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
37. 37.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a sensible email ID (d) emojis to a principal
39. 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) signing with your name (d) no name at the end

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