Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 539 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
4. 4.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) short paragraphs (d) one huge paragraph
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) text-message spelling
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) forgetting the file (d) a polite greeting
10. 10.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
15. 15.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a silly email ID (d) signing with your name
16. 16.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
17. 17.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
18. 18.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
19. 19.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
21. 21.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
24. 24.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) short paragraphs
26. 26.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
27. 27.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
28. 28.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
29. 29.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) emojis to a principal
31. 31.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) emojis to a principal (d) a clear subject line
32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) naming the attachment (d) short paragraphs
34. 34.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) naming the attachment (d) a polite greeting
37. 37.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) a sensible email ID

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