Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 540 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
2. 2.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) naming the attachment (d) signing with your name
5. 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
6. 6.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
7. 7.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
10. 10.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) checking spelling (d) a silly email ID
11. 11.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) short paragraphs
12. 12.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a clear subject line (d) a silly email ID
17. 17.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
18. 18.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
19. 19.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a silly email ID (d) short paragraphs
20. 20.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
21. 21.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
24. 24.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
25. 25.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
28. 28.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) naming the attachment (d) emojis to a principal
30. 30.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a silly email ID (d) a sensible email ID
33. 33.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
34. 34.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
35. 35.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) forgetting the file (d) no subject line
37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a silly email ID (d) a polite greeting
39. 39.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) short paragraphs (d) replying within a day

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