Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 55 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
4. 4.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) signing with your name (d) replying within a day
7. 7.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
8. 8.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
9. 9.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
10. 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) replying within a day (d) text-message spelling
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) a silly email ID
18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) replying within a day (d) forgetting the file
19. 19.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
21. 21.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) replying within a day (d) signing with your name
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
24. 24.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
27. 27.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
28. 28.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) text-message spelling (d) no subject line
29. 29.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
31. 31.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a polite greeting (d) emojis to a principal
32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) ALL CAPITAL LETTERS (d) a clear subject line
33. 33.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
34. 34.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) replying within a day (d) a silly email ID
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
37. 37.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) ALL CAPITAL LETTERS (d) signing with your name
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
39. 39.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
40. 40.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit

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