Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 543 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
2. 2.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
4. 4.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
5. 5.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
6. 6.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
7. 7.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
8. 8.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) naming the attachment (d) no subject line
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
15. 15.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
16. 16.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
18. 18.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) signing with your name (d) no name at the end
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) short paragraphs (d) naming the attachment
23. 23.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
24. 24.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
25. 25.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) a sensible email ID (d) short paragraphs
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) ALL CAPITAL LETTERS (d) no subject line
28. 28.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a clear subject line (d) short paragraphs
29. 29.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
30. 30.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
31. 31.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) naming the attachment
32. 32.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
34. 34.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) signing with your name (d) a clear subject line
35. 35.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) emojis to a principal (d) a polite greeting
37. 37.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
39. 39.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days

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