Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 544 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) emojis to a principal (d) no subject line
4. 4.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) no name at the end (d) a clear subject line
5. 5.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
11. 11.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) no subject line (d) one huge paragraph
14. 14.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
16. 16.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) a clear subject line (d) emojis to a principal
17. 17.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) emojis to a principal (d) text-message spelling
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) naming the attachment (d) ALL CAPITAL LETTERS
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) forgetting the file (d) a polite greeting
22. 22.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) one huge paragraph (d) naming the attachment
27. 27.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) one huge paragraph
30. 30.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
32. 32.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) no subject line (d) replying within a day
34. 34.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
35. 35.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a silly email ID (d) signing with your name
36. 36.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) a sensible email ID
38. 38.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no name at the end (d) emojis to a principal
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
40. 40.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) one huge paragraph

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