Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 56 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
3. 3.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
4. 4.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
6. 6.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
7. 7.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) a silly email ID (d) text-message spelling
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) replying within a day (d) a clear subject line
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
12. 12.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) forgetting the file (d) a clear subject line
13. 13.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
14. 14.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
15. 15.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
16. 16.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) checking spelling (d) replying within a day
17. 17.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) replying within a day (d) signing with your name
18. 18.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
19. 19.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) checking spelling (d) one huge paragraph
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) forgetting the file
23. 23.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) one huge paragraph (d) short paragraphs
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
26. 26.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
27. 27.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) checking spelling (d) no subject line
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) a silly email ID
29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) replying within a day (d) checking spelling
31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
32. 32.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
34. 34.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
36. 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a polite greeting (d) short paragraphs
38. 38.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
39. 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name

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