Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 553 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a polite greeting (d) replying within a day
2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) no subject line (d) no name at the end
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
4. 4.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) forgetting the file
6. 6.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
7. 7.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
8. 8.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
9. 9.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
10. 10.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) text-message spelling (d) forgetting the file
11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
12. 12.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
13. 13.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) signing with your name (d) forgetting the file
14. 14.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
15. 15.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
18. 18.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) replying within a day (d) a sensible email ID
21. 21.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
22. 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
25. 25.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
26. 26.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) emojis to a principal (d) replying within a day
30. 30.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) replying within a day (d) naming the attachment
31. 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
35. 35.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) checking spelling (d) one huge paragraph
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
39. 39.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) emojis to a principal (d) no name at the end

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