Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 554 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) no name at the end
2. 2.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
3. 3.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
4. 4.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
6. 6.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) text-message spelling (d) naming the attachment
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a polite greeting (d) forgetting the file
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) emojis to a principal
12. 12.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a silly email ID (d) checking spelling
13. 13.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) forgetting the file
15. 15.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) signing with your name
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
23. 23.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) a polite greeting
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
26. 26.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) emojis to a principal
28. 28.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) ALL CAPITAL LETTERS (d) signing with your name
32. 32.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) forgetting the file (d) a silly email ID
34. 34.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a polite greeting (d) emojis to a principal
35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
36. 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
38. 38.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) signing with your name
39. 39.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) replying within a day (d) naming the attachment

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