Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 556 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) no name at the end
2. 2.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a poor email habit? (a) text-message spelling (b) short paragraphs (c) a polite greeting (d) signing with your name
4. 4.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
5. 5.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) short paragraphs (d) text-message spelling
7. 7.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
9. 9.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) replying within a day (d) a polite greeting
10. 10.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
11. 11.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
13. 13.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
14. 14.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
16. 16.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) emojis to a principal (d) a sensible email ID
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
23. 23.Which of these is a poor email habit? (a) no subject line (b) naming the attachment (c) replying within a day (d) a polite greeting
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
26. 26.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
27. 27.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) one huge paragraph (d) short paragraphs
28. 28.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) a sensible email ID (d) one huge paragraph
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no subject line (d) emojis to a principal
31. 31.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) a polite greeting
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) signing with your name (d) forgetting the file
35. 35.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) a silly email ID (d) one huge paragraph
36. 36.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) a silly email ID (d) replying within a day
37. 37.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
40. 40.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line

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