Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 557 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
4. 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
7. 7.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
8. 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) one huge paragraph (d) checking spelling
10. 10.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
11. 11.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) no subject line (d) checking spelling
13. 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
14. 14.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
15. 15.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
19. 19.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
20. 20.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no subject line
21. 21.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) forgetting the file (d) emojis to a principal
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) replying within a day (d) checking spelling
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
24. 24.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) forgetting the file (d) a sensible email ID
25. 25.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
26. 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
27. 27.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) text-message spelling (d) no subject line
30. 30.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
31. 31.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) forgetting the file (d) a sensible email ID
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) signing with your name (d) short paragraphs
34. 34.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no name at the end
35. 35.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
36. 36.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a polite greeting (d) one huge paragraph
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students