Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 57 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) signing with your name (d) ALL CAPITAL LETTERS
3. 3.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a sensible email ID
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) signing with your name (d) ALL CAPITAL LETTERS
6. 6.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) forgetting the file
7. 7.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) signing with your name (d) a silly email ID
8. 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
12. 12.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
13. 13.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
15. 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) checking spelling (d) no subject line
17. 17.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) text-message spelling (d) naming the attachment
19. 19.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
21. 21.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
22. 22.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) replying within a day (d) emojis to a principal
23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) naming the attachment (d) a silly email ID
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) emojis to a principal (d) a polite greeting
26. 26.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) forgetting the file (d) no name at the end
30. 30.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
31. 31.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) one huge paragraph (d) a polite greeting
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) naming the attachment
34. 34.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) a polite greeting (d) one huge paragraph
35. 35.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
36. 36.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) a polite greeting (d) a clear subject line
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
38. 38.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
39. 39.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a polite greeting (d) checking spelling

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