Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 562 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) a polite greeting (d) one huge paragraph
2. 2.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
4. 4.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) a clear subject line (d) no subject line
5. 5.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) emojis to a principal
6. 6.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
7. 7.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) forgetting the file (d) text-message spelling
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) checking spelling (d) text-message spelling
9. 9.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) ALL CAPITAL LETTERS (d) no subject line
10. 10.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no subject line
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
13. 13.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
15. 15.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) a polite greeting
18. 18.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
20. 20.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a silly email ID (d) naming the attachment
21. 21.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) a silly email ID (d) a polite greeting
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) checking spelling (d) no subject line
25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) no name at the end (d) forgetting the file
27. 27.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
28. 28.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
31. 31.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
32. 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
35. 35.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a clear subject line
37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
38. 38.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
39. 39.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
40. 40.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) text-message spelling (d) short paragraphs

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