Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 563 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no subject line
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a good email habit? (a) short paragraphs (b) text-message spelling (c) emojis to a principal (d) no name at the end
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
5. 5.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
6. 6.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) emojis to a principal (d) a clear subject line
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) checking spelling (d) no name at the end
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a polite greeting (d) one huge paragraph
10. 10.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
11. 11.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) short paragraphs (d) a clear subject line
12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) signing with your name (d) checking spelling
15. 15.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) forgetting the file (d) one huge paragraph
17. 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) a clear subject line (d) emojis to a principal
19. 19.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no subject line (d) a clear subject line
22. 22.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) short paragraphs (d) a clear subject line
23. 23.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
25. 25.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
26. 26.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
30. 30.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) forgetting the file (d) signing with your name
32. 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
33. 33.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
36. 36.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) a silly email ID (d) forgetting the file
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) replying within a day (d) no name at the end
40. 40.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit

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