Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 564 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) a polite greeting
3. 3.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) text-message spelling (d) short paragraphs
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
6. 6.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) text-message spelling (d) a polite greeting
10. 10.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
11. 11.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
12. 12.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) a sensible email ID (d) no subject line
13. 13.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
14. 14.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
18. 18.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
19. 19.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
20. 20.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a clear subject line (d) naming the attachment
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) replying within a day
24. 24.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) ALL CAPITAL LETTERS (d) signing with your name
25. 25.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) text-message spelling (d) emojis to a principal
26. 26.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
27. 27.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a sensible email ID (d) a clear subject line
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) text-message spelling (d) a polite greeting
32. 32.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
34. 34.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) a clear subject line (d) checking spelling
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) text-message spelling
36. 36.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
39. 39.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) forgetting the file (d) ALL CAPITAL LETTERS

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