Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 567 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
2. 2.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
3. 3.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) emojis to a principal (d) no subject line
5. 5.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
7. 7.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
12. 12.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) a silly email ID (d) text-message spelling
15. 15.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) a clear subject line (d) text-message spelling
18. 18.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
19. 19.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
21. 21.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) text-message spelling (d) checking spelling
22. 22.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) one huge paragraph (d) short paragraphs
23. 23.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
25. 25.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
27. 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a polite greeting (d) forgetting the file
30. 30.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a polite greeting (d) naming the attachment
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) a clear subject line (d) naming the attachment
33. 33.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
34. 34.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) a polite greeting (d) signing with your name
35. 35.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
36. 36.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) short paragraphs (d) a clear subject line
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) one huge paragraph (d) replying within a day

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