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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 568 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  3. 3.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  4. 4.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  5. 5.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) signing with your name (d) replying within a day
  6. 6.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  7. 7.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  8. 8.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
  9. 9.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a clear subject line
  10. 10.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  15. 15.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) checking spelling (d) a polite greeting
  16. 16.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a clear subject line (d) emojis to a principal
  17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) one huge paragraph (d) short paragraphs
  18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) one huge paragraph (d) replying within a day
  19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
  20. 20.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  21. 21.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) ALL CAPITAL LETTERS (d) no name at the end
  22. 22.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) a silly email ID
  23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) a sensible email ID (d) a clear subject line
  24. 24.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  25. 25.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no subject line (d) a clear subject line
  26. 26.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) text-message spelling
  27. 27.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  28. 28.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
  29. 29.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) naming the attachment (d) a polite greeting
  30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) checking spelling (d) forgetting the file
  31. 31.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  35. 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  36. 36.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  37. 37.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  38. 38.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  39. 39.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  40. 40.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) forgetting the file (d) a silly email ID

Answer key

  1. a good email habit
  2. the main message
  3. formally and briefly
  4. the greeting
  5. no subject line
  6. the greeting
  7. the details
  8. sum up the email
  9. a clear subject line
  10. the greeting
  11. the subject line
  12. the greeting
  13. the sign-off
  14. the greeting
  15. forgetting the file
  16. emojis to a principal
  17. short paragraphs
  18. replying within a day
  19. after a few working days
  20. the subject line
  21. short paragraphs
  22. a silly email ID
  23. ALL CAPITAL LETTERS
  24. one based on your name
  25. a clear subject line
  26. text-message spelling
  27. why you are writing
  28. read it once more
  29. no name at the end
  30. checking spelling
  31. a poor email habit
  32. the subject line
  33. the greeting
  34. the subject line
  35. why you are writing
  36. a poor email habit
  37. a good email habit
  38. the greeting
  39. the sign-off
  40. naming the attachment

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