Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 569 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) no subject line (d) a sensible email ID
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
4. 4.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
5. 5.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a sensible email ID (d) ALL CAPITAL LETTERS
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) a clear subject line (d) naming the attachment
10. 10.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
11. 11.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
12. 12.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
13. 13.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) text-message spelling (d) signing with your name
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) signing with your name (d) one huge paragraph
18. 18.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a polite greeting (d) a clear subject line
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a silly email ID (d) no subject line
21. 21.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
25. 25.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a clear subject line (d) replying within a day
26. 26.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
29. 29.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) forgetting the file (d) checking spelling
31. 31.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
32. 32.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
36. 36.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) short paragraphs
38. 38.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
39. 39.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
40. 40.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit

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