Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 570 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) one huge paragraph (d) a polite greeting
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
7. 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no subject line
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) no subject line (d) ALL CAPITAL LETTERS
11. 11.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
12. 12.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) a clear subject line (d) a polite greeting
13. 13.Which of these is a poor email habit? (a) forgetting the file (b) checking spelling (c) a clear subject line (d) a polite greeting
14. 14.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a silly email ID (d) a polite greeting
17. 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a silly email ID (d) a sensible email ID
19. 19.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
20. 20.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) ALL CAPITAL LETTERS
21. 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) no name at the end (d) short paragraphs
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
27. 27.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) short paragraphs
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) forgetting the file (d) a sensible email ID
30. 30.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
32. 32.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) a clear subject line (d) a sensible email ID
34. 34.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) replying within a day (d) no name at the end
35. 35.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
36. 36.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) replying within a day (d) emojis to a principal
39. 39.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
40. 40.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line

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