Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 58 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
2. 2.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
3. 3.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
5. 5.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) text-message spelling (d) checking spelling
6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) signing with your name (d) no name at the end
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
8. 8.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a silly email ID (d) a polite greeting
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
12. 12.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) replying within a day (d) ALL CAPITAL LETTERS
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) a clear subject line (d) text-message spelling
14. 14.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
15. 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
16. 16.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
20. 20.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) ALL CAPITAL LETTERS (d) a sensible email ID
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) short paragraphs (d) text-message spelling
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) ALL CAPITAL LETTERS
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) a clear subject line (d) checking spelling
28. 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
30. 30.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
31. 31.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) forgetting the file (d) a clear subject line
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
34. 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
35. 35.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) emojis to a principal (d) forgetting the file
38. 38.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) short paragraphs
39. 39.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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