Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 571 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) short paragraphs (d) no name at the end
2. 2.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
4. 4.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) checking spelling (d) no subject line
5. 5.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
6. 6.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
7. 7.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
8. 8.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) no name at the end (d) forgetting the file
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
10. 10.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
11. 11.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
12. 12.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
15. 15.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
17. 17.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
21. 21.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.Which of these is a good email habit? (a) a silly email ID (b) a clear subject line (c) text-message spelling (d) forgetting the file
24. 24.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a polite greeting (d) signing with your name
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
26. 26.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
27. 27.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) a polite greeting (d) replying within a day
29. 29.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) a polite greeting (d) signing with your name
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
31. 31.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
32. 32.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) short paragraphs
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) a clear subject line (d) no subject line
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) emojis to a principal (d) signing with your name
37. 37.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

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