Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 572 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) short paragraphs (d) text-message spelling
2. 2.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a clear subject line (d) signing with your name
3. 3.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) text-message spelling
4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) naming the attachment (d) emojis to a principal
7. 7.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
8. 8.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) replying within a day (d) a clear subject line
9. 9.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
10. 10.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) a polite greeting (d) no subject line
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) no name at the end (d) one huge paragraph
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) checking spelling (d) emojis to a principal
16. 16.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) a clear subject line (d) naming the attachment
17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a good email habit? (a) a silly email ID (b) a clear subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
19. 19.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
21. 21.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
22. 22.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
23. 23.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
25. 25.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
26. 26.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
27. 27.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) no name at the end (d) one huge paragraph
28. 28.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) forgetting the file (d) emojis to a principal
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
30. 30.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
31. 31.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
35. 35.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
36. 36.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) a polite greeting (d) signing with your name
37. 37.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) a silly email ID (d) text-message spelling
38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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