Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 573 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) naming the attachment
2. 2.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
3. 3.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
4. 4.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
6. 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
7. 7.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
8. 8.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) short paragraphs (d) replying within a day
11. 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
12. 12.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
13. 13.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
16. 16.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
17. 17.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a clear subject line (d) text-message spelling
20. 20.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
21. 21.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) forgetting the file (d) a silly email ID
23. 23.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
24. 24.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) one huge paragraph (d) short paragraphs
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no subject line (d) signing with your name
27. 27.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) a sensible email ID
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) replying within a day (d) naming the attachment
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
30. 30.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
31. 31.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) forgetting the file (d) no subject line
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
33. 33.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) text-message spelling (d) emojis to a principal
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no name at the end
36. 36.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) ALL CAPITAL LETTERS (d) a silly email ID
38. 38.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) emojis to a principal (d) ALL CAPITAL LETTERS
39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) no name at the end (d) text-message spelling
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour

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