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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 574 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  2. 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  3. 3.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) signing with your name (d) emojis to a principal
  5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  6. 6.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) forgetting the file (d) signing with your name
  7. 7.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) emojis to a principal (d) naming the attachment
  8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) replying within a day (d) emojis to a principal
  10. 10.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  11. 11.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
  12. 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  14. 14.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
  15. 15.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  16. 16.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  17. 17.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  18. 18.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) a polite greeting (d) text-message spelling
  19. 19.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) ALL CAPITAL LETTERS (d) forgetting the file
  20. 20.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
  21. 21.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  22. 22.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
  23. 23.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  24. 24.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
  27. 27.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  29. 29.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  31. 31.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) short paragraphs (d) one huge paragraph
  32. 32.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) no subject line
  33. 33.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
  34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  35. 35.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  36. 36.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  39. 39.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) replying within a day (d) forgetting the file
  40. 40.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit

Answer key

  1. a good email habit
  2. why you are writing
  3. the sign-off
  4. signing with your name
  5. the sign-off
  6. signing with your name
  7. emojis to a principal
  8. the sign-off
  9. emojis to a principal
  10. the sign-off
  11. read it once more
  12. a poor email habit
  13. the subject line
  14. ALL CAPITAL LETTERS
  15. the greeting
  16. a poor email habit
  17. the greeting
  18. text-message spelling
  19. a polite greeting
  20. naming the attachment
  21. the sign-off
  22. formally and briefly
  23. one based on your name
  24. a good email habit
  25. the greeting
  26. that a file is attached
  27. the main message
  28. why you are writing
  29. a poor email habit
  30. a good email habit
  31. short paragraphs
  32. no subject line
  33. sum up the email
  34. a polite thank-you line
  35. the greeting
  36. the subject line
  37. the main message
  38. a polite thank-you line
  39. forgetting the file
  40. a poor email habit

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