Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 575 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) forgetting the file (d) checking spelling
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) no subject line (d) one huge paragraph
4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a clear subject line (d) one huge paragraph
8. 8.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) no subject line (d) a silly email ID
9. 9.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
10. 10.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) one huge paragraph (d) forgetting the file
11. 11.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
15. 15.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
17. 17.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) checking spelling
18. 18.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
19. 19.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
21. 21.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) no name at the end
22. 22.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
23. 23.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a silly email ID (d) replying within a day
27. 27.Which of these is a good email habit? (a) a sensible email ID (b) emojis to a principal (c) a silly email ID (d) no subject line
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) naming the attachment (d) text-message spelling
29. 29.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a clear subject line (d) emojis to a principal
31. 31.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
32. 32.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a silly email ID (d) naming the attachment
33. 33.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
34. 34.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
35. 35.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.Which of these is a poor email habit? (a) no subject line (b) naming the attachment (c) a polite greeting (d) a clear subject line
40. 40.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit

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